Thursday 30th April 2026

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 1 week ago

Dear Customer,

This is to notify you that mobile operator [SMSC/Telco] has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services: OrangeGum services (SMS - MO/MT, DR and BAS) will have intermittent impact during the maintenance period.

Start of Event: 2026-05-14, 02:00:00 GMT+8

End of Event: 2026-05-14, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.