Monday 27th April 2026

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 3 weeks ago

Dear Customer,

This is to notify you that mobile operator Unifi/Webe Telco has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT, MO, DLR, messages will experience down time and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services:

During the maintenance window, 6 series SMS services may experience brief downtime around 00:10 and again near the end of the activity, the remainder of the maintenance window will not be affected.

SMS/MT messages may not be delivered and could be rejected during the downtime. SMS/MO messages will be delayed to partners/providers during the downtime. SMS/DN messages will be delayed to partners/providers during the downtime.

Start of Event: 2026-05-06, 00:00:00 GMT+8

End of Event: 2026-05-06, 06:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.