Monday 20th April 2026

Soprano Asia Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Soprano Asia Messaging Platform has been restored.

Event description: Service Issue

Impacted Services: Processing of some SMS (MT) and delays with returns of delivery receipts (DR)

Start time: 17/04/2026 14:28 SGT

End time: 17/04/2026 18:06 SGT