Friday 17th April 2026

Soprano Design Platform Portals Soprano Asia Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue affecting the Mfinity platform.

Event description: Service Issue

Impacted Services: Processing of some SMS (MT) and delays with returns of delivery receipts (DR)

Start time: 17/04/2026 14:28 SGT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.