Tuesday 7th October 2025

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 6 months ago

Dear Customer,

This is to notify you that mobile operator XOX has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be impacted towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services: MT messages into XOX, Malaysia

Start of Event: 2025-11-06, 00:00:00 GMT+8

End of Event: 2025-11-06, 02:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.