System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator M1 has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS - MO/MT, DR and BAS services will have intermittent impact during the maintenance period

Start of Event: 2026-06-03, 02:00:00 GMT+8

End of Event: 2026-06-03, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 23rd October 2025

No incidents reported

Wednesday 22nd October 2025

Soprano Asia Messaging Platform - Network/Supplier Emergency Service Maintenance, scheduled 7 months ago

Dear Customer,

This is to notify you that mobile operator Celcom, Digi Malaysia has informed us that there will be an emergency maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: Celcom, Digi Malaysia

Start of Event: 2025-10-22, 23:30 GMT+8

End of Event: 2025-10-23 01:30 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 7 months ago

Dear Customer,

This is to notify you that mobile operator M1 has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS - MO/MT, DR and BAS will have 10 – 15 minutes downtime or intermittent impact during the maintenance period.

Start of Event: 2025-10-22, 02:00:00 SGT

End of Event: 2025-10-22, 05:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Soprano Asia Messaging Platform - Network/Supplier Emergency Service Maintenance, scheduled 7 months ago

Dear Customer,

This is to notify you that mobile operators Celcom and Digi, Malaysia have informed us that there will be an emergency maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards these destinations. No other network destinations are affected by this event.

Notification Details:

Impacted Services: MT messages into Celcom & Digi, Malaysia

Start of Event: 2025-10-22, 00:00 GMT+8

End of Event: 2025-10-22, 05:30 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Tuesday 21st October 2025

No incidents reported

Monday 20th October 2025

No incidents reported

Sunday 19th October 2025

No incidents reported

Saturday 18th October 2025

No incidents reported

Friday 17th October 2025

No incidents reported