System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator M1 has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS - MO/MT, DR and BAS services will have intermittent impact during the maintenance period

Start of Event: 2026-06-03, 02:00:00 GMT+8

End of Event: 2026-06-03, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 24th August 2025

No incidents reported

Saturday 23rd August 2025

No incidents reported

Friday 22nd August 2025

No incidents reported

Thursday 21st August 2025

Soprano Asia Messaging Platform - Notice of Emergency Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-6770

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 07:00 SGT

Impact: No service impact is expected.

We will email you at the beginning and end of the maintenance period.

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 9 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 05:07

Impact: No service impact

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 9 months ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Wednesday 20th August 2025

No incidents reported

Tuesday 19th August 2025

No incidents reported

Monday 18th August 2025

No incidents reported